Our customers are always one step ahead of their competitors by using the latest technology to reduce costs and optimize business. We can define the IT architecture of your company to achieve the best performance, optimize work processes and help your company switch from techno-centricity to business-centricity.
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20% profit growth for a repair companyA service company gets 3000+ orders daily. Most orders are categorized as warranty cases. But in fact, up to 20% of these cases are the non-warranty ones, and may bring profits if categorized correctly. We developed a machine learning module that analyzes the text of a request, and detects either it is a paid repair, or a warranty repair, minimizing human errors.
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Software upgrading and applications deployment was performed manually during night shifts, leading to many limitations and incurring extra expences. We analyzed the process and offered a solution to reduce expences, and improve the communication process between development and operational teams.
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WaveAccess has partnered with ScrubPort, a US-based medical uniform supplier, to develop a comprehensive IT solution for providing disposable scrub sets for healthcare professionals at medical care facilities through vending machines. The solution connects the CRM system with user portals and with vending machine API, allowing for reliability, flexibility, and transparency.
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