Sergei Gusev

Sergei Gusev

My name is Sergei Gusev. I'm a Microsoft Certified System Engineer and Business Management Solutions Specialist for Microsoft Dynamic CRM 4.0 Installation, Deployment, Customization and Configuration.

Examples of Technical Questions for CRM Partners

  1. I receive an HTTP status 401 Unauthorized on Reporting.
  2. Error Blank.aspx file prompt – what to do?
  3. Microsoft Dynamics CRM E-mail Configuration problem – how do I need to configure the incoming and outgoing profiles?
  4. Microsoft Dynamics CRM Outlook Client Installation and Configuration problems – for example, Outlook is unable to connect to CRM.
  5. HTTP Error 401.1 – Unauthorized: Access is denied due to invalid credentials – what can I do?
  6. Which operating system is supported by Microsoft Dynamics CRM 4.0? And Which SQL and Exchange versions are supported?
  7. I have problems installing CRM on an enterprise architecture – problems with the Application or Platform Server?
  8. I have problems installing the SRS Data Connector.

Examples of Fuctional Questions for End Users

  1. How can I create an advanced find view?
  2. I have made some customizations, but I don’t see the changes!
  3. How can I share my data with another person?
  4. How does queues work?
  5. How do I track my e-mail in CRM with using regarding?
  6. Is it possible to check my workflow?
  7. How can I change the language of CRM?
  8. Is it possible to change the default view?
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